Every customer conversation, in one Platform.
dotbaz gives your team a shared WhatsApp inbox, campaigns, automatic replies and an AI assistant that hands over to a person at the right moment. Open it in any browser — nothing to install.
Sara Hashmi
+971 50 123 4567Everything your team needs to run WhatsApp, in one web app
Built on the official WhatsApp Business Platform. Your number, your customers, your rules — with a clear history of who did what.
Shared team inbox
Assign chats, take over, close, add private notes, star messages and use quick replies. Photos, files and voice messages both ways.
Campaigns with consent
Send approved templates to people who opted in. Preview exactly who is included, pause any time, nobody gets a message twice.
Automatic replies
Welcome message, away hours, keyword replies and STOP handling — with built-in brakes so customers are never spammed.
Contacts & tags
One record per customer with notes, tags and consent history. Import your list; erase a contact on request.
Reports your team can read
Messages, response times, delivery and campaign results — plus who answered what, per person.
Roles & security
Agents and managers, staff limits per package, two-step sign-in, and sign-in history your manager can see.
Want it on your phone too? Add the apps.
The web app does everything. For teams who answer on the move, dotbaz also comes as native apps for iPhone, iPad and Android — same account, same inbox, with alerts and the phone's camera and microphone.
iPhone & iPad: built and in testing. Android: in development. Neither is in a store yet.
Chats
Sara Hashmi
+971 50 123 45672.4 MB
Answers fast. Knows when to stop.
The assistant answers only from the business information you give it. When it is unsure, the customer asks for a person, or sends something it cannot read, the chat goes to your team with a clear flag.
Your facts only
No guessing, no invented links. If the answer isn't in your text, a person takes over.
Hand-off that works
Flagged chats wait in a "Needs help" list, and a person's reply switches the assistant off for that chat.
Always under your control
Monthly and per-chat limits, a full record of every automatic message, and an off switch.
Turn ads and chats into customers
On the roadmap, switched on per client from the agency's panel.
Ad source tracking Soon
See which Instagram or Facebook ad, offer or video each conversation came from — tagged automatically.
Buttons & flows Soon
Templates with buttons, simple journeys, and in-chat forms for bookings and feedback.
Lead qualification Soon
Ask the right questions, save the answers on the contact, and segment automatically.
Drip sequences Soon
Follow-ups that stop the moment a customer replies or says STOP.
Live in days, not months
We connect your number
We set up your official WhatsApp Business number and sign-in for your team. You never touch the technical side.
Your team signs in
Open dotbaz in any browser — and, if you like, in the iPhone, iPad or Android apps. Pick a package that fits your messages and staff.
Talk, automate, grow
Reply, run campaigns, switch on the assistant, and read the reports — with our team behind you.
Built for the people who answer customers
Sales
Reply to enquiries in minutes, never lose a lead in a personal phone.
Support
Share the load, hand chats between colleagues, keep notes.
Marketing
Consent-based campaigns and results you can measure.
Owners & managers
See response times, who answered, and who is online.
Hospitality, real estate, retail, automotive, clinics and services across the UAE and GCC. Arabic and English messages supported.
Ready to connect every conversation?
Tell us about your business and we'll show you dotbaz on your own number.